The Johnson Group has one of the best warranty programs in the building industry. All of the mechanical systems and the structural components of our homes are under warranty for one year from the date of closing.

This comprehensive coverage protects the homeowner and gives them the peace of mind to know with certainty that any defects, which might arise during this period, will be resolved in a professional manner.

The Johnson Group's quality control technician thoroughly inspects every home prior to the customer's final walk through. During the walk through, the customer service manager will list any problems and direct the proper person to immediately correct any discrepancies.

Ninety days after the home is closed a follow up inspection is done to make certain that any reasonable defects are corrected.

The customer is provided with a warranty service request form to initiate the ninety-day service. Usually the only service required is cosmetic in nature.

The warranty service request form is also used to request the year-end follow-up service, which is another unique part of The Johnson Group's total service program.

An informative handbook is given to all customers at contract, which includes all the details about the warranty program. The extraordinary effort to guarantee good communication with the customer is the key ingredient in the company's ability to meet its extremely high standards that have made The Johnson Group a success and a leader in the industry for more than three decades.

Through a highly experienced staff, we make every reasonable effort to insure that a home has been built right from the time the foundation is first constructed. If, in spite of these efforts your home develops a qualified structural defect of which you were not aware when you bought your home, your warranty will protect you and your investment.

We look forward to giving you more information on our Structural Warranty

*Please refer to your HBW 6 Warranty for complete coverage information.